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- The complete guide to IoT equipment monitoring tools for SMEs
The complete guide to IoT equipment monitoring tools for SMEs
This Tech Tuesday features essential IoT maintenance tools for SMEs. Discover affordable platforms that predict equipment failures and reduce unexpected repair costs.
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Quote Of The Day
“The best preparation for tomorrow is doing your best today.”
- H. Jackson Brown Jr.
Dynamic Business Insider
This Tech Tuesday features essential IoT maintenance tools for SMEs. Discover affordable platforms that predict equipment failures and reduce unexpected repair costs.
New Federal Court decision on employment contracts forces costly payroll system changes for SMEs lacking corporate HR resources, says COSBOA.
Most Australian businesses failing to conduct risk assessments beyond first-tier suppliers despite growing geopolitical threats, warns McGrathNicol’s Matt Fehon.
As AI creates information overload, 88% of Australian marketers increase investment in community-driven content. The human filter remains irreplaceable.
Discover the measurable impacts of AI agents for customer support
How Did Papaya Slash Support Costs Without Adding Headcount?
When Papaya saw support tickets surge, they faced a tough choice: hire more agents or risk slower service. Instead, they found a third option—one that scaled their support without scaling their team.
The secret? An AI-powered support agent from Maven AGI that started resolving customer inquiries on day one.
With Maven AGI, Papaya now handles 90% of inquiries automatically - cutting costs in half while improving response times and customer satisfaction. No more rigid decision trees. No more endless manual upkeep. Just fast, accurate answers at scale.
The best part? Their human team is free to focus on the complex, high-value issues that matter most.
👉 Curious how they did it? Read the full case study to learn how Papaya transformed their customer support
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