05NOV2021-FRI (copy 01)

ACA monthly SME COVID tracker report: Small businesses sentiments continue to strengthen

Friday 5th November 2021

Let’s Talk: How to turn customers into advocates

We all want customers who love your brand and are prepared to shout it from the rooftops. For this to happen, they need to connect with our product or service on an emotional level and feel appreciated throughout the customer journey.So, how do we create this type of customer engagement?Let’s Talk…

ACA monthly SME COVID tracker report: Small businesses sentiments continue to strengthen

ACA Research’s monthly SME COVID tracker report shows that despite revenues remaining subdued, SME sentiments have continued to grow because of lockdowns being lifted.

Why SMBs need a half-yearly financial report

SMBs are now adjusting to a permanently digital business environment that is much faster paced than ever before. In the new world of business, annual reporting is mainly redundant because, by the time annual results are consolidated, the data is already outdated, and the market will have moved on. This means that SMBs can no longer rely on annual reporting as a true indicator of business and financial performance. In the changed business landscape, leaving in-depth financial reviews until the end of the financial year will result in lost opportunities. 

How to protect your business from the threat of ransomware

In 2021, the increased reliance on a remote workforce made ransomware, nation-states, social media, and other cybercrime attacks increasingly common. Moving into 2022, these are likely to become more sophisticated. Cyber-criminal have learnt from the last two years. As much of our lives remain online, understanding cyber-security is more important than ever for both individuals and businesses. McAfee, a global computer security software company, has predicted what form cyber-attacks will take in 2022.

Local brands share retail advice for the sales season

While retail trends are multifaceted, the one thing for certain is that online shopping is on an upward trajectory. According to a recent report, in the 12 months to August 2021, Australians spent approximately 30 per cent more id:2021-11-04-12:20:32:761tthan the same time last year at an estimate of $50 billion on online shopping.This trend provides an enormous opportunity for retailers who reimagine their business and invest in knowing their customers.

How SMEs can leverage intangible assets to drive post-pandemic growth

In the post-pandemic world, the growing importance of intangible assets is reflected in company earnings. Even startups and smaller businesses with limited assets are currently fetching exceptionally high premiums over their historical averages. Commenting on the latest EverEdge Intangible Benchmark Index, EverEdge Global CEO Paul Adams says, “This research affirms that intangible assets are the most important drivers of company growth and value today.”

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